Accomplished, innovative IT executive with over 30 years of experience in Information Technology including leading multi-site IT operations, mergers & acquisitions, strategic planning and complex global enterprise initiatives.
Collaborative, hands-on leader, trusted partner to the business with excellent communication skills, able to articulate the value proposition, and build cross-functional teams to achieve business objectives.
Versatile, problem-solver experienced in developing technology strategies, workflow and business process re-engineering, enterprise systems and integrating the various IT platforms of acquired companies into a cohesive, unified system.
Creative thinker, technology strategist and change agent able to transform the IT business who thrives in fast-paced, dynamic and challenging environments.
Global information technology leader for the Marmon Foodservice Technologies, a Berkshire Hathaway company. Responsible for creating a sustainable competitive advantage for the business by effectively planning and managing all sector-wide information systems activities, including application development, infrastructure, eCommerce and cyber-security activities.
Director, Information Technology & Security
Wilton Brands LLC
February 2017
to January 2020
Naperville
United States - Illinois
IT Director for $500 million global operating division of Dr. August Oetker KG, a family-owned, multinational, multi-billion dollar leader in the CPG and food products industries.Responsible for the strategic direction and operational management of all internal and external IT Infrastructure operations, including short and long-term strategies, day-to-day operations, production change control, technical project management, vendor management and the implementation of service delivery improvement initiatives.
Director of Global IT Solutions
PSG - A Dover Company
September 2014
to November 2016
Oakbrook Terrace
United States - Illinois
Information technology leader for Dover Corporation’s Pump Solutions Group, the global leader in advanced integrated flow control solutions that enable the safe and efficient movement, measurement and control of the most critical and valuable materials within the chemical. Responsible for leading the strategic technology planning efforts, ensuring that IT programs and initiatives align to enterprise objectives and a strategy, including ERP transition, customer-facing applications, and infrastructure changes to ensure value is brought to the business.
Director, Information Technology
Accretive Solutions, Inc. (Now part of RGP)
February 2012
to September 2014
Chicago
United States - Illinois
Technology Director CIO for $100 million national professional services firm specializing in consulting, staffing and outsourcing services. Reported to CFO with added responsibility for all marketing efforts reporting to CEO. Developed new strategic vision for a cloud-based future through IT Steering Committee and regular meetings with executive and market leadership team. Managed remote team responsible for operational support for thirteen sites and 750 employees. Took over struggling ERP/cloud CRM systems implementation and put the projects back on track. Developed new website, email marketing campaigns and social media to improve branding and sales.
Director, Information Technology
Patterson Medical Holdings, Inc. (now Performance Health)
September 2004
to November 2011
Bolingbrook
United States - Illinois
Technology director for $550 million global subsidiary of Fortune 1000 specialty distribution and manufacturing corporation experiencing rapid growth and change. Hired to restructure poorly performing IT systems and teams to align with business objectives for international growth, corporate integration and superior client service delivery. Provided strategic and operational support for 42 sites in 9 countries including 8 distribution centers. Coordinated infrastructure and telecom integration efforts for 18 mergers & acquisitions, 18 office relocations and 10 new branch openings, and 8 server room build-outs. Orchestrated transformation of global IT architecture, infrastructure and operations including private IP WAN conversion, ActiveDirectory 2003 and Novell 6.5 conversion, Microsoft Exchange 2003 and Lotus Notes conversions, and Nortel / ShoreTel PBX standardization projects. Assisted in planning and implementation of enterprise ERP systems conversions. Managed selection, development, customization, and successful roll-out of sales force automation applications. Member of corporate Infrastructure Leadership Team selected to reinvigorate IT services enterprise-wide.
Technology Director / Senior Business Systems Consultant
Common Sense Solutions, Inc.
February 2001
to September 2004
Burr Ridge
United States - Illinois
Technology Director and senior consultant for fast-paced, growing consulting practice. Recruited to expand firm’s networking, customer relationship management and business process re-engineering expertise. Provided strategic technology consulting, LAN/WAN network design, systems security, customer relationship management (CRM) and sales force automation (SFA), workflow and process improvement consulting. Consulted regarding custom development, package selection and implementation of CRM and ERP applications. Developed corporate procedures, standards and documentation; including checklists and project plans. 2002 & 2003 CSS Most Valuable Employee Award Recipient. Managed client accounts and delivered technology services with a 90% + satisfaction rate.
Communications Manager
D.C. Taylor Co.
January 1996
to February 2001
Cedar Rapids
United States - Iowa
Marketing manager and chief technology officer for $50 million national construction services firm. Recruited to upgrade and replace obsolete technologies at this world-class construction services organization. Spearheaded design, development, and implementation of $1.5 million enterprise information system project. Automated construction management systems to radically improve project management and customer service. Developed enterprise information strategy to link 17 partner companies as part of roll-up/IPO planning process. Successfully coordinated purchase, installation and accounting conversion to new RS/6000 without any delay to weekly payroll. Managed design and construction of new office space, as well as coordinated all moving activities for office, warehouse, and machine shop. Received Cedar Rapids Advertising Federation "Addy Award" for 4 Seasons marketing program.
Business Analysis Manager
New Resources Corporation
April 1995
to January 1996
Rolling Meadows
United States - Illinois
New Resources Corporation was a premier approach-based systems integrator, aligning Information Technology (IT) with business needs and delivering targeted results. Among the top 25 privately-held consulting firms in the US, New Resources focused on the middle market, helping clients with e-business, Customer Relations Management (CRM), IT Management and package solutions to their business initiatives. Internal consultant and department manager for rapidly growing AS/400 and enterprise technology consulting firm. Recruited to coordinate internal business process re-engineering and systems development. Planned and implemented Lotus Notes as an enterprise-wide communication and office automation system. Developed “branch office in a box” software architecture to open new satellite offices quickly and efficiently. Promoted from Information Specialist to Department Manager within 3 months.
Assistant Director
Emerging Free Market Economy Program
November 1992
to August 1994
Czech Republic
Slovakia
The Emerging Free Market Economy (EFME) Program was founded in 1991 to provide managerial and technical assistance to managers and owners of small and medium sized businesses in Eastern Europe. Team leader for post-graduate program providing free business consulting services to businesses and government agencies in the Czech Republic and Slovakia. Prepared university / non-profit foundation grant requests and project planning. Provided information systems and marketing support to the Czech Palace of Culture. Improved purchasing and inventory systems for computer manufacturing and international trade firm. Developed marketing plan for Inform Katalog, the largest B2B corporate data and marketing firm in Eastern Europe. Designed international business development plan for the City of České Budějovice.
Owner / Consultant
Macropedia Consulting Services
November 1990
to April 1995
Deerfield
United States - Illinois
Small business consultant providing marketing and technology consulting services to clients throughout the Chicagoland area. Developed marketing plans, sales collateral, and promotional campaigns for a variety of industries. Consulted on networking solutions, provided system design and integration services, custom database design and software training. Provided creative desktop publishing, multimedia authoring, and graphic design services. Developed marketing plans, implemented advertising, and promotional campaigns.
Special Projects Manager
Capstone Partners
August 1989
to February 1992
Chicago
United States - Illinois
Developed and published syndication, marketing and financial packages; managed daily operations of $16 million in properties; coordinated leasing, marketing and information systems; and directed all special projects for principals. Computerized property management and partnership administration groups, general ledger, accounts payable, and payroll. Developed corporate identity through distinctive marketing and community involvement.
Skills
Enterprise Architecture
Voice & Data Networking
Web Development & eCommerce
Customer Relationship Management
Sales Force Automation
Project Management
Project & Program Management
SOX / PCI / HIPAA Compliance
Change Management
Business Continuity & Disaster Recovery
Strategic Planning
Strategic Analysis & Internal Consulting
Mergers & Acquisitions
Capital & Operational Budgeting
Business Intelligence & Reporting
Operational Excellence
Global IT Service Delivery
Help Desk & User Support
Call Center Operations
Staffing, Development & Team Building
Documentation & Training
Certifications
ITIL v3 Foundations
Microsoft Certified Professional
Maximizer Certified Consultant
Time Matters Certified Professional
MicroStrategy – Advanced Reporting
Illinois Licensed Real Estate Broker
Education
Master of Business Administration
University of Iowa - Henry B. Tippie School of Management
August 1992
to June 1994
Information Systems & Marketing 1994 University of Iowa MBA Student of the Year 1994 IMPACT Outstanding Achievement Award Beta Gamma Sigma National Business Honor Society Vice President - Iowa MBA Association Editor, Iowa MBA Journal Academic Computing Committee - MBA Representative IMPACT MBA Orientation Committee University Relations Technology Task Force American Production and Inventory Control Society Graduate Marketing Association
Bachelor of General Studies
University of Iowa - College of Liberal Arts
August 1986
to June 1989
Business, Geology and Geography Vice President - Iowa Student Computer Association Student Technology Advisory Committee
Diploma
Deerfield High School
August 1981
to June 1985
Interests
Awards
MBA Alumni Award - Tippie School of Management - 2005
Common Sense Solutions Most Valuable Employee Award - 2002 & 2003